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Office Machine Repair

Welcome to NetWare Computer Maintenance

Our business support includes the supply, installation, upgrade and maintenance of PC's. It is our aim to shape a partnership so that our customers can develop and profit from computer technology. Whatever your computer requirements there is always one common factor - you need to be sure that your IT solution provider is able to provide the right solution at a competitive price coupled with excellent support and .

"Annual Computer Maintenance Contract"

Did you know that having an annual computer maintenance contract can both save your business time and money. NetWare Computer Maintenance is an IT support company which will always be available to help you fix your business IT problems and computer support issues whatever they are and you will find our IT support reliable and our computer repair services and computer maintenance services both affordable and efficient.

Why don't you get an annual maintenance contract with us and relax?.

We will;  

  • attend your faulty computer in the shortest possible time, usually the same day.
  • repair/replace the defective components (at our cost for comprehensive warranty)
  • do preventive maintenance of your computer every month
  • optimize the settings so that they work efficiently
  • check for virus, once every month
  • make sure you can connect to your network flawlessly

 

We offer a wide range of Computer, Laptop, Notebook, Desktop, Printer and Monitor Repair Services in Dar Es Salaam. Our commitment to world class customer service has made us the most respected on-site computer repair and support provider in our service area. Most important we guarantee our work with the help of experienced support staff.

We are specialist in providing on site computer repair services and network support for all sized business, on site computer and network services that are convenient and reliable, Why hassle with disassembling your PC from your home and bring it to a repair shop every time when it has the problems ? When virus and spyware issues surface or other computer headaches arise.

Just Log the complaint for onsite PC service whether you want to improve your computer’s performance with an upgrade or install a wireless network or have any type of hardware or software problems.

 

What's included in an Annual Maintenance Agreement?

ALL ROUTINE MAINTENANCE

  1. We will perform preventative maintenance and optimization services every 3 months (up to 4 times per year). 
  2. We will clean up your computer(s), removing any spyware, adware, malware, viruses, and general computer "clutter" that accumulates over time and slows down your system's performance. 
  3. Since dust accumulates inside your system (preventing critical components from cooling properly), we physically clean your system as well.
  4. We will update all operating system and program files, and optimize your system for best possible performance.  
  5. We will back up your files and data per a pre-arranged backup protocol or verify that your backup systems are functioning properly.

FREE PHONE SUPPORT

Call us anytime you have a question, concern, or problem regarding your computer or its operation.  Most times we can walk you through a process or answer your questions with a quick telephone conversation or by connecting remotely via the Internet.  Often the right answer at the right time can save lots of problems.

 

 

 

 

 

FRONT-OF-THE-LINE PRIORITY

 

If there are repair issues that can't be handled by phone, you'll receive priority (over non-agreement customers) in scheduling a service call or remote service appointment.  In-shop expediting (front-of-the-line priority) still requires an expedite fee.

REDUCED LABOR RATE

All routine preventative-maintenance work is included in your maintenance agreement.  Any additional work we do for you will be at  our normal applicable rate.  This rate is viable for repairs, new system construction, training, or any projects that you might need help with.  Emergency (same day, after hours, and holidays rates) service not included.  price labor does not apply to laptop hardware repairs (broken screen, DC jack replacement) or Data Recovery Services.

 

 

 

 

 

Computer Printer and Laptop Repairs.

We offer an efficient on site and workshop repair service for most makes of equipment. Services range from one off repairs to yearly maintenance contracts.

We are committed to develop solutions which meet our customer needs, that are simple to understand and easy to use. Utilizing our 8 years of extensive experience and constant research ensures that our clients receive a workable and up to date solutions.

We offer three types of maintenance contract ;

Standard

We provide quarterly preventive & maintenance service 4 times a year.

Premium

We provide service as and when required and you pay the repair/replacement cost only.

Platinum

We provide service as and when required. Replacement of parts included.

Our Annual maintenance contract is available in following plans

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